Pricing is primarily influenced by wood species plank width, and sourcing grade. Due to market fluctuations, definitive pricing is provided only after an in-home assessment and formal proposal.

For the sanding and finishing phases, we strongly recommend vacating the premises to ensure your comfort and the integrity of the project, but it's not mandatory. The precise duration depends on the specific project scope and will be outlined in your proposal.

Most hardwood requires 3 to 10 days to adjust to your home's unique environment. This vital process ensures long-term stability and is monitored closely by our specialists during pre-installation site visits.

Our team specializes in meticulous custom color matching. We provide physical samples on your flooring for approval to ensure perfect integration with your existing woodwork before full application begins.

We recommend professional deep clean every 1-2 years and a light screen and coat every 5-7 years. Routine care involves soft sweeping and approved cleaners, we provide a tailored care guide with every completed project.

Before our arrival, please ensure the work area is cleared of all furniture, fragile decor, and window treatments. We provide a comprehensive pre-arrival checklist once your proposal and detailed project timeline are approved.

Many floors with significant wear can still be beautifully restored. We evaluate the thickness of your remaining wear layer during an in-person visit to determine if professional refinishing can achieve a bespoke result.

To maintain our focus on great installation, we do not handle furniture removal. We can recommend trusted local logistics partners who specialize in fine furniture protection specifically for flooring projects.